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Airtel partners Odisha Utility to Offer Bill Payment Solution – EQ Mag Pro

Airtel partners Odisha Utility to Offer Bill Payment Solution – EQ Mag Pro

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Bharti Airtel has launched a pilot venture in partnership with TP Northern Odisha Distribution to offer bill payment options to greater than two million registered prospects of the utility, stated a senior govt at India’s second largest telecom operator.

The initiative will mobilise the 4,000 banking factors of Payment Banks (APB) in north Odisha to facilitate bill funds. Customers of the three way partnership between and the Odisha authorities merely want to go to the shop and supply their contact numbers and shopper numbers on the banking level.

Airtel IQ enterprise head Abhishek Biswal advised ET that the corporate’s ambition is to scale this venture throughout Odisha and ultimately associate with different state electrical energy boards for related options. APB has almost 500,000 shops throughout the nation.

Airtel IQ is a unit of Airtel’s enterprise enterprise. For the quarter to June, Airtel Business reported income of ₹4,365.6 crore, up 15% year-on-year. Its contribution to the general income stood at 19%.

Biswal stated Airtel IQ is engaged on offering extra simplified payment options. For instance, it’s at present growing UPI over IVR service the place prospects could make funds over a name. “Once the customer decides to make the payment, we can pull the UPI id attached to the number and send a payment link through which the customer can make the payment,” he stated.

The venture is on the National Payments Corporation of India certification stage. The certification ensures that the method has minimal threat of digital fraud.

Biswal stated Airtel IQ has recognized WhatsApp as a vital communication platform. Bharti Airtel is the only telco to be a

supplier to Meta globally, which makes the telco a licensee of WhatsApp for enterprise. “We are also looking at integrating Instagram Chat and Google Business Messaging in our CPaaS offerings in the coming months,” he stated.

Airtel IQ can also be bullish on its cloud contact centre service.

Source: PTI
Anand Gupta Editor - EQ Int'l Media Network