Consumers of areas like Scheme 54, Scheme 71, Sukhlia, Shyam Nagar, Radio Colony, Telephone Nagar, Bada Bangarda among others have complained of escalated bills in last two months
Indore: As if scheduled and unscheduled power cuts in hot summer days weren’t enough that consumers across Indore have now been handed inflated electricity bills issued by discom during ongoing lockdown.
Consumers of areas like Scheme 54, Scheme 71, Sukhlia, Shyam Nagar, Radio Colony, Telephone Nagar, Bada Bangarda among others have complained of escalated bills in last two months.
A few of them have received electricity bills more than double their previous billing amount.
“I have a house in Scheme 54 for which monthly billing used to be between Rs1200 & Rs2000 till March. But for the month of April, I’ve got a bill of Rs4000,” said Prateek Dubey.
Another resident from Scheme-71, Rachna Kamble, said, “I’ve got an inflated bill of Rs3000 for this month.”
“My consumption pattern is the same and I have not installed any extra electrical appliance,” she said.
Complaints of inflated bills have started pouring in after Madhya Pradesh Paschim Kshetra Vidyut Vitaran Company Limited (MPPKVVCL) stopped collection of meter reading and announced of issuing online bills on basis of past consumption records of consumers.
But a large number of consumers have complained of receiving bills with escalated amounts. Most of them have complained about receiving escalated bills for the month of April and May.
Discom officials however said that this increase in billing amount could be due to increase in consumption.
“If this is not the case, then consumers can raise a complaint with their respective zonal office or with our 1912 helpline service to get the matter checked by our staff,” discom superintendent engineer Ashok Sharma said.
“Fresh bills would be issued within the next 2-3 days of complaint if there is any mistake in calculation of billing amount,” he added.