1. Field support for solar PV (Photovoltaic) project, handle the technical issue from the customer.2. Train the installers or maintainers about installation, operation, monitoring, maintenance and troubleshooting of solar inverter, monitoring devices or system. 3. On-site commissioning support, provide on-site technical training for commissioning, guarantee the customers solar PV project runs successfully on time.4. Reply the inquiry about the inverter and relevant product from customer in time.5. Analyze the fault of inverter and write troubleshooting report if necessary, to service director or customer.6. Remote technical support, kindly communicates with customer via Phone or Email, collect fault information and release the solution to customer.7. Have more than 3 years experience of electronics technician in India, being prior if having working experience of solar inverter, power and electronics.8. Support the inverter sales team and provide the professional technical proposal.9. Handle the other urgent jobs which service director arranges.10. Knowledge of the structure of PV plant system such as public power grid standard, the PV configuration, the specification of transformer, breaker, RS485 (ModBus-RTU) etc.
Note: The person should adapt to travelling across India all the time.
Salary: Not Disclosed by RecruiterIndustry: Telecom/ ISPFunctional Area: IT Hardware, Technical Support, Telecom EngineeringRole Category: Technical SupportRole: Customer Support Engineer/TechnicianEmployment Type: Permanent Job, Full TimeKeyskills:MaintenanceInverterPower ElectronicsField SupportTechnical TrainingTechnical SupportSolar PvTechnician ActivitiesProject HandlingDesired Candidate Profile
Education:UG -Any Graduate – Any Specialization, Diploma – Any Specialization
Company ProfileHuawei Telecommunications (I) Co. Pvt. Ltd.Huawei is a global leader of ICT solutions. Continuously innovating based on customer needs, we are committed to enhancing customer experiences & creating maximum value for telecom carriers, enterprises, and consumers. Our telecom network equipment, IT products & solutions, and smart devices are used in 170 countries & regions. Huawei was recently ranked 129 on the Global Fortune 500, an annual ranking of the top 500 corporations worldwide as measured by revenue, based on its revenue in 2016.
Contact Company:Huawei Telecommunications (I) Co. Pvt. Ltd.